Managing Billing and Subscriptions

How do I cancel my account?
To cancel your account, simply follow the steps below: Sign in to your account. Click on the email in the top right corner of the page. Click 'Acco...
Fri, 10 May, 2019 at 11:06 PM
Managing billing details
Under the 'Account' page, you can easily modify user details on your Mouseflow account. These details will be utilized when booking invoices for y...
Tue, 7 May, 2019 at 9:27 AM
How do I update my credit card?
If you want to change the credit card you’re using for Mouseflow, please follow these instructions: Credit Card To change the credit card used, follow ...
Tue, 7 May, 2019 at 9:29 AM
Where can I find my invoices?
Your invoices are located in the Billing section of your account. You can download the invoices as PDF files. Go there now  Note: You must be logged in...
Fri, 30 Aug, 2019 at 11:06 AM
Failed payment
Card payments may fail for several reasons. Temporary card failure The card could not be charged due to a temporary error. We will try to charge the ca...
Tue, 7 May, 2019 at 9:34 AM