Mouseflow sometimes record visits to your site that may in fact be made by Bots. If you suspect that some of your recordings are indeed recordings of Bots please the list of possible indicators below.


What are Bots

An Internet bot, or simply bot, is a software application that runs automated tasks (scripts) over the Internet. The largest use of bots is in web spidering (web crawler), in which an automated script fetches, analyzes and files information from web servers at many times the speed of a human. 

Another popular use of bots is testing. You can use bots to automatically visit a site using combinations of any number of OS's and browser to ensure that the site works with all these possible combinations.



How do you recognise them

Generally you can recognise Bot visits by one or more of the following indicators:


1. In playback the mouse does not move from the upper left hand corner

2. Often recordings of bots contain no mouse movements, clicks or scroll events

3. Many bot visits last exactly 10 seconds

4. A large number of bots originate in Ashburn Virginia (if you have a lot of visits from there that might be an indicator)

5. If they include google search terms in the referrer (google stopped including search terms in their referrers in 2016 but some bots still include them)

6.  Bots often use unusual Browser/OS combinations (so if you are seeing a visit where the browser is Opera 5.2 and the OS is windows 7 there is a high probability that this is a bot)



Since recordings of bot visits have very little value we recommend that you exclude them from being recorded. You can easily do so by enabling our Bot Prevention Integration.


Bot Prevention Installation

You can install the Bot Prevention Integration by:

1. logging into Mouseflow -> 
2. go in to Settings -> 
3. Apps & Integrations -> 
4. clicking on the Bot Prevention Integration and enabling it.


Once you have done this the integration will begin excluding simple bots from being recorded by listening for mouse movements and mouse clicks.


Note: Because the Bot Prevention Integration is pushed to the Mouseflow recording script - and this recording script is cached in the users' browser - it may take up to 24 hours before you see the full effect of the integration.