Zendesk Integration

With Mouseflow, it's easy to seamlessly integrate into customer service tools like Zendesk. You can add the Mouseflow tracking code to your Help Center. Here's how:

  1. Log into your ZenDesk dashboard.

  2. In the top-right of the screen. open the dropdown and select guide


  3. If your help-center is in preview mode, click 'close preview' at the top of the screen. If not, skip this step.

  4. Otherwise, you will want to select the Guide Admin option at the top of the page

  5. In the side menu bar, click the icon with the 'eye' to navigate to the themes page

  6. Choose the theme which your help center is using.

  7. Click the dropdown to the right of the theme name and choose edit code.

  8. Choose the file footer.hbs in the sidebar. Add the Mouseflow tracking code right before the closing tag.

  9. When you're ready to deploy, click "Publish"